The Product Quality Standard (PQS) system is a web application built for Unilever Indonesia to digitize and standardize quality management across its manufacturing operations. The platform replaces manual quality workflows with structured digital processes, helping the company maintain FSSC 22000 certification and uphold consistent product standards at scale.
Key Features
1. Digital Quality Checklists
Converts 16 previously paper-based quality workflows into interactive digital checklists. Inspectors complete checks on-screen with guided prompts, mandatory fields, and photo attachments, ensuring that every step is documented consistently across shifts and facilities.
2. Product Approval Workflow
Routes quality inspection results through a multi-stage approval chain. Products must pass all defined criteria before receiving release authorization. Non-conforming items are flagged and held automatically, preventing unapproved goods from reaching distribution.
3. Real-Time Quality Dashboard
Provides plant managers and quality leads with a live overview of inspection pass rates, defect categories, and line-by-line performance. Visual indicators highlight areas that need attention, enabling rapid response to emerging quality trends.
4. Data Analytics and Trend Analysis
Aggregates historical quality data to reveal patterns in defect occurrence, seasonal variation, and process drift. Analytics views support root cause analysis and continuous improvement initiatives aligned with Unilever's global quality frameworks.
5. Audit Trail and Compliance Reporting
Maintains a complete, tamper-evident log of every inspection, approval decision, and corrective action. Reports can be generated on demand for internal audits and external certification bodies, streamlining the compliance documentation process.
Purpose and Benefits
The PQS system has reduced manual quality effort by 40% and contributed to a 30% decrease in quality incidents across participating production lines. By centralizing quality data and enforcing standardized workflows, the platform ensures that Unilever Indonesia's products consistently meet both internal standards and international food safety requirements.